Box Office Pro Webinar- Friday, April 3,2020- 10:45am

Patrick from NATO

On the call- over 700 people from 30 different countries

Where are we? Industry will be shut down 2-1.5 months. Two biggest concerns 1. Movie releases- End of June limited releases. Major releases in July. 2. Employees-Nato helping financially until the state kicks in. This industry has gone from $15 billion to $0 revenue. Nato is working with the government to make sure there is liquidity. Small business economics to be able to come back.

Stimulus package. Talk to your banker RIGHT NOW. Providing grants and loans that are forgiveable but limited to 2.5 times month payroll. Talk to banker about your needs. Nato still have conversations and should have answers from the treasury in 2 weeks.

Interesting comment in the chat room from Rick Stowell: CARES Act+ paycheck do NOT help small movie theaters. None of us has payroll 3x as mush as the rent + utilities. So very little of rent will be forgiven which is where theaters need help. 

Estimated close down period 

Will Rogers Initiative only works for employees 5 years or more at a theater. however, you can donate if you would like to. Many GoFundMe and Arthouse theaters initiatives have been created to help the industry.

WIE- Women In Exhibition- Group. Heather Blair is the president.

John Fithian: Current goals 1) help workers with unemployment fund 2) keep company afloat- need liquidity for members 3) keep everyone safe

Global Cinema Organization- working with NATO to address content and releases.

Make sure you stay in touch with local health professionals. When theaters open, they most likely will be at 50% capacity and will need to do intense cleaning.

Distributors + availability- theaters want new or have the vaults open. Active conversations are happening. The model is not broken, it is just on hold. Many movies were release before corona virus. They are not going to maintain the regular window and are being sent directly home faster. The movies that have not been released yet, they are being postponed for a later date and will be released with the standard regular window. So now, 1) later specified date or 2) or postponed with out picked a new date. If the movie was set to be released in April | May | June, it will be released later in the same calendar year. All projects have ceased so there should not be a huge back log and it will all work out.

Will people be used to home viewing? NO. People are getting stir crazy and will rush to the cinemas. They miss the social experience.

There is tremendous support from theaters distributors and studios. They are a business and it is smart business practice for them to get back into the theaters and support the theaters.

Director Chris Nolan wrote an OpEd. Here is the link:

Bobbie from B & B Theaters

Make sure you are keeping in touch with your customers.

It is vitally important for theaters to have a United Front. This is being done in other countries. #moviestogether- this will be started when it makes sense. It is too early to start now. Need to wait until the 30 day mark. The cinema industry must stand together. The community needs to be united. When you unite the community= unite the audience.

With your business, stay relevant by running a social media campaign, favorite movie, hype up the holiday releases and stay positive. One example of good  social media use is at and 

CJ Cinema Summit #3 Webinar Notes 4.2.20 11am CST

What a great webinar from CJ Cinema Summit. The videos used are located at It is free to join and well worth to have at your fingertips.

Global Round Up- The billion dollar question: When will studios open? AMC says it can be mid June. Sony is shifting all titles to next year. They began grabbing dates. Some of their movies have not been filmed yet.  Once movie theaters open, it will be a slow roll out. State by state and region by region.Distributors want to feel confident movies will hit as many as possible.

Project 12: What will things look like 12 weeks from now? Right now theaters should be taking the time to get ready for people to get back into the movies. Time to rebuild customer confident. As a theatre, you need to stay in contact with your customers. Some theaters are taking polls: 10 ten movies of all time, what content customers want to see etc. One theatre is focusing on their 32nd anniversary and listing all the number one movie of each year.  Continue to be relevant in your customers world. Another theatre is acknowledging the super hero’s in their  industry while incorporating the hero’s of their community.  Another theatre is doing hand washing videos by taking hand washing scenes out of movies.

A majority of social media platforms are being used. Most popular one is facebook followed by instagram and twitter.

Stan from Box Office: We are currently in Phase 1- hibernation preparation. take this time to clean everything and communicate this to your employees and customers. Show cleaning on your social media pages. Goal, to allow the client to feel confident.  The internet is based on algorithms. You need to make are you to miss your status on the internet by staying silent.

Consider doing a daily VLOG allowing the guests to watch and hear from you.

We need to be form a united front with talent, distributors and movie theaters.


Dine In Cinema Summit OG Happiness Hour 3.31.20

Tuesday March 31,2020 Open Forum

John Holstrom: Moderator

(this event was not recorded)

Sperling Reich:
1. the following conferences are still planning on moving forward
cineeurope: august 3-6
cineshow: august 24-26
expo cine: september 29- october 2
show east: october 19-2020
Mena cinema forum: October 27-29
Dine in cinema summit: november 9th -12th

Scott Cassell of Roadhouse Cinemas
converted their kitchen for take out. use mobile bites. customer would email and do modifications for take out orders.
laid off a majority of the employees and their goals was to make enough money to pay the managers salaries.
created a commercial  and used facebook for a media campaign. goal to make $1500 per day. community support has been amazing. tipping their drivers well.
tuscon location managers requested to stop doing this. scottsdale location still going
decreased the menu price by 25% and will consider keeping this service on the future.
suggestion for theatres to contact providers (sysco) for a financial break on food.
plan on increasing menu prices and considering having the drivers only on tips when they resume.
right now, they are just wanting to get people back in the door so in the beginning they will keep the prices lower.

Matthew mader of Venue Valet
#1 issue is employment costs in the theatre business. vista and venue valet have incorporated this in to their plans
this whole event is a time to reset employment approach
owners have been giving more than they have been receiving from their employees. what can be done for employee incentives?
we will be coming off this into crazy unemployment rates

Matthew Baizer of flix Brewhouse
the main issue that all owners will be dealing with is not having content… need content to get people in the doors
theatres cannot pay their bills.. vendors need to look at a forgivable loan
need to get NATO to promote
retaining employees is a must. imperative to communicate daily. keep the messages informal and keep the updated
provide valuable resources to them as this is crisis management 101

swade geiger of vista
look at the functionality of social distancing
vista is holding town hall meetings
focus on what can be done when the theatres are up and running
rebuilding customer experience

Craig Hall from alabama
employment question do you want good employees and not just employees
apply for a loan.. it only takes 15 minutes
bring back necessary employees first
hire more employees— get the best 10%
have to find the right balance
need strong advocacy from NATO

Q&A session
actively remodeling for 2 states at a time- have love seat booths and satisfy VIP
consistent changes moving forward

Cinema In Flux Wednesday April 1st 10:00am

Cinema In Flux Wednesday April 1st 10:00am


Harish Anand Thilakan- Organizer:

Mark Waldman- Moderator:

Greg Creighton:

Bruce Wren:

Joe Masher:

Luis Castelazo:

(disclaimer: these notes might not be perfect, so watch the whole video at the link below)

Hire and Rehire from Furlough
Retain corporate people  at 135% of their rate
AMC providing active status with health insurance benefits
need to focus on SOP when you reopen
Bruce : How do pull this together: maintain communications, treat like it is a new opening, CDC has documents on website about cleaning procedures
Greg: Retained key leadership at theatres, touch base with team members and thoughts regarding coming back. have a marcus facebook page where staff can ask questions regarding current and future prognosis, guests will need to see active cleaners “visibility of cleanliness”
Joe: kept a handful of general managers, food served in closed containers to ensure guests safe and federal government restrictions
Salary: bring back everyone at the same level as when they left. concerned about new opportunities people have had to look for because of money. challenge with training new people. higher competition than in the past
Opening: will all depend on government but will be not possible to open all locations at one time. it will be a roll out.
Stimulus program: hire an attorney to help you navigate the stimulus program. there is an employee tax discount and payroll tax deferral but there are rules that go with it.

helpful websites



Mark Your Calendar for the 2020 Dine In Cinema Summit!

After two amazing years in Austin, we have decided to move the the Dine In Cinema Summit down the road to Houston, Texas. Yes Houston, we have lift off! We look forward to providing you with new theatres, new experiences and new adventures that will allow you to continue to gather, collaborate and inspire each other. Mark your calendars to Save the Date!

Summit Starts November 4!



We are diligently working on the final details for the 2019 Summit. We would like to extend our warm gratitude to each and every person who has sponsored, registered or even passed the word along to their friends to sign up and attend! We have a great summit planned including incredible networking events and interactive sessions to make your experience in the ATX memorable!

Here are some helpful TIPS for you:

1. Please note the bus schedule! Buses will be leaving promptly on the following days from the HOTEL VAN ZANDT and THE HOTEL INDIGO in downtown Austin:

Monday 6pm
Tuesday 7:30am
Wednesday 7:30am

A gentle reminder: There is NO BUS SERVICE Wednesday evening from the evening event back to the hotels or Thursday at all. However, we will be downtown and it is a quick UBER ride.

2. If you are NOT staying at one of the bus stops, you need to get there by the time the bus departs. It is imperative that you are at the bus on time. The bus will not return to get you and the locations are a costly UBER ride from downtown.

3. Our technology sponsor - Theatre Toolkit - has created an amazing Summit App. Below are the links to download it. We will be using this to push information out to you during the Summit.

Android -
iOS -

4. The premise of the summit is to Gather, Collaborate and Inspire. Your job is to participate! If you have specific questions you want addressed feel free to email any questions you have to This is YOUR Summit.

5. There is a significant amount of information on our website. if you have not bookmarked it already, now is the time!

6. If you are attending the Monday night event, you will receive your name badge at the event. If we see you for the first time on Tuesday morning, you will pick up your name badge at the Tuesday morning stop at Flix Brewhouse. Stadium swag bags will be given out on Tuesday. Your badge will need to be worn at all Dine In Cinema Summit events.

7. You will be fed meals and beverages while you are at the Summit (Monday - dinner, Tuesday: breakfast, lunch, dinner, Wednesday: breakfast, lunch, dinner, Thursday- breakfast). We look forward to showing you some of our Texas flair.

8. As a sponsor, if you are still planning on sending items for the bags, you must reach out to Amy at or text 512-799-8601 today.

9. If you need to reach someone, for any reason, during the summit please email or text 512-799-8601.

We look forward to seeing you next week in the ATX!

Thank you for all that you do to make people's lives easier in this industry.

Amy, Matt + John

Five More Reasons for YOU to come to Austin!

Top FIVE Places to Swim (because it is really hot right now:))
5. RIO Rooftop Lounge | 601 Rio Grande Street | 512.436.8464

Unless you could find a way to sneak into an AMLI, rooftop pool partying in the ATX was just a dream until the recent arrival of Rio, a West 6th St bottle service spot that has unveiled a small-but-sweet third-story wading pool that’s open on weekends. It’ll cost you heavily to reserve a cabana, but if you’re down to hang without VIP treatment, it’s free to get in and they’ll even provide the towels

4. The Not-So-Secret Beach | East Austin

Now lovingly dubbed Hipster Hollow, the formerly secret and now pretty-much-common-knowledge beach is a pristine patch of sand and shallow water tucked inside the Roy G Guerrero Park on Pleasant Valley. Walk past the baseball fields and surprisingly impressive disc golf course, then traverse about a mile of trail, and you’ll find yourself in a little slice of paradise where, on a good day, you’ll feel like you’re on your own private island, and on a bad one, feel like you’re at a totally awesome party hosted by East Side Tubes.

3. Sculpture Falls | 3900 West Frontage Road

Just one of the greenbelt’s wealth of water features, Sculpture Falls is one of the best natural spots at which to enjoy a frosty, cleverly concealed six pack (of soda, officer) because of a legit rope swing, the ragingest rapids in the area, and a deterring 30min hike from the nearest entrance at the Southbound ramp for MOPAC from 360.

2. Hamilton Pool | 24300 Hamilton Pool Rd | Dripping Springs

50ft waterfalls, rare Golden-Cheeked Warblers, and occasionally dangerous levels of bacteria await you at one of Central Texas’s greatest natural beauties. Hamilton Pool’s an amazing day-trip destination, but be sure to arrive before 11a to ensure entry (otherwise you’ll be diverted to neighboring Reimers Ranch), bring coozies for on-the-sly consuming, and don’t forget to get off the beaten path and hike out to the much-less-crowded Pedernales River.

1. Hippie Hollow | Lake Travis

The Northwest nudist (yep, we have one) outpost gets a bad rep as a retreat for past-their-prime flower children, but the 109 acres of scenic Lake Travis shoreline get better after dark once the park has closed its gates. Stash your car along the side of one of the long driveways of the neighboring estates, disregard the closed signs, and take a late-night dip while enjoying one of the most awe-inspiring views the city has to offer.

Five Most Iconic Drinks in Austin

Why do we love Austin, we still are counting the ways!!
Five Most Iconic Drinks in Austin

1. “The Happy Meal” | Barfly’s | 5420 Airport Blvd.
This is the gold standard of dive bars complete with cheap drinks, no frills, no outside light, pool tables, a jukebox, and more. It should be no surprise then that its Happy Meal is comprised of a can of Lone Star and a shot of Jagermeister for about $5.

2. “Mexican Martini”  | Trudy’s Texas Star | 409 West 30th Street
The potent Mexican martini is more of a variation of a margarita that a martini (and it’s certainly not Mexican). But it is wildly popular at all four of the Trudy’s locations.

3. “Tito’s + Topo” | Contigo Austin | 2027 Anchor Lane
This dog and kid-friendly neighborhood spot has an admirable cocktail menu however sometimes happiness comes in the form of a Tito’s and Topo Chico under the central Texas sky. It doesn’t get more Austin than that.

4. “Bloody Mary”  | Rio Rita | 1203 Chicon
When Rio Rita’s moved to Chicon Street in late 2016, its reputation for serving up a killer breakfast of champions’ Bloody Mary stayed intact. The tomato meets salt and citrus cocktail is capped off with celery, pickled okra, lime, olives, and banana peppers. Stay the course with the house special or be daring with a spicy infused vodka like one with habanero.

5. “Mad Dog Margarita” |  Texas Chili Parlor | 1409 Lavaca Street
Guy Clark memorialized the funky Lavaca Street restaurant and dive bar and this drink when he sang, “I wish I was in Austin at the Chili Parlor Bar, drinking Mad Dog Margaritas and not caring where you are” in the song “Dublin Blues,” The drink swaps out tequila for mezcal.

Time for the OG Happy Hour!

Drinks on Venue Valet in Vegas!
Wednesday, April 3rd
Spanish Steps Outdoor Bar
(outside of Caesar’s Palace by Hell’s Kitchen).

Come Early- Be Loud- Stay Late- Wear your ORANGE Wristband!  Don’t have one, come visit the Venue Valet booth at 1033F in the Forum Ballroom.

Don’t forget to sign up for our text updates by texting ‘disummit’ to 84483 to keep your pulse on the Venue Valet team in Vegas.

Get on your plane- check into your hotel-  Viva Las Vegas!!
Amy, Matt and John