2018 Summit Agenda

Below was the educational experience offered at the first annual Summit.

2018 Schedule of Events

Monday, November 12,2018

Time Description Details
5:30pm – 7:30pm
Optional concert at 8pm
Registration and "Welcome to Texas Y’all”
Happy Hour
Stubb's Bar-B-Q
801 Red River St. Austin, TX 78701
Sponsored by...

Tuesday, November 13,2018

Time Description Details
8am Bus Pick Up at Sheraton Hotel
Departs for Host Cinema
Moviehouse & Eatery
7415 Southwest Parkway Bldg 7, Austin, TX
Sponsored by...
8:30am Breakfast and General Introductions Sponsored by...
Tour at Host Cinema
Theatre Design & Features Discussion
Sponsored by...
Sample Discussion Topics on Tour (will vary depending on cinema) include riser depth and height, line of site, server station design, flooring, lighting, bathroom and kitchen placement, ADA Rows, separate service entrances, food delivery path, kitchen layout
Interactive Session
Focus on Recliners
Accessories - Tray table options, heated seats, USB chargers, ADA aids
Ease of cleaning – flip up, popcorn valley, color, deep clean cycle
Recliner Wire Management - AC power, wire management
Automation – auto up for cleaning, smart motors
Installation – complexity of installation, interchangeable pieces, rotation/life
Code issues – fire, ADA, safety
Lighting – pathway, task lighting, reflections
Noon Bus Departs for Lunch & Afternoon Sessions
at Host Cinema
The Spot Cinema Eatery & Social Haus
1180 Thorpe Lane, San Marcos, TX
Sponsored by...
12:30pm Lunch Sponsored by...
Tour at Host Cinema
Theatre Design & Features Discussion
Sponsored by...
Sample Discussion Topics on Tour (will vary depending on cinema) include riser depth and height, line of site, server station design, flooring, lighting, bathroom and kitchen placement, ADA Rows, separate service entrances, food delivery path, kitchen layout
Interactive Session
Service Models and Operations
Building Design

  • Multi-entertainment (arcade, bowling alley)
  • Large bar area for pre/post show
  • Separate restaurant or concessions stand

Service Model

  • Pre-order or order at seat
  • Full and limited service models during show
  • Service flow pre-show vs during show

Service Techniques and Tips – upselling
Food & Beverage Menu - specialized food/drink offerings, menu rotation
Cleaning cycle (daily vs deep clean) &amp maintenance scheduling
Show scheduling when considering payroll and kitchen
How scheduling affects menu item purchase

6pm Bus Departs to Evening Event
The Broken Spoke
3201 South Lamar, Austin, TX 78704
Dinner & Social in Austin, TX Sponsored by...
8:30pm Bus Departs to Sheraton Hotel Sponsored by...

Wednesday, November 14,2018

Time Description Details
8am Bus Pick up at Hotel
Departs for Host Cinema
Flix Brewhouse
2200 South I35 Suite B1, Round Rock, TX 78681
Sponsored by...
8:30am Breakfast and Agenda Review at Host Cinema Sponsored by...

Tour at Host Cinema
Theatre Design & Features Discussion
Sponsored by...
Sample Discussion Topics on Tour (will vary depending on cinema) include riser depth and height, line of site, server station design, flooring, lighting, bathroom and kitchen placement, ADA Rows, separate service entrances, food delivery path, kitchen layout
Interactive Session
Point of Sale and Theatre Management
Systems and Information Technology
All Things IT

  • Managing multiple PoS systems
  • Handhelds, crash stations, ticket printers, cloud/internal server, redundancy
  • Guest WiFi

All things POS – food and tickets

  • Reporting
  • Handhelds
  • Online features/integrations
  • Loyalty cards, Gift cards
  • Customer data vs. anonymous data
  • Private Events
  • Ticket sales options (private events, mark certain seats reserved until X min before, etc.)
  • Pros/cons
  • Design in customized features to fit specific service models unique to my operations
12:30pm Bus Departs for Afternoon Sessions
at Host Cinema
Sky Cinemas
13201 US 290, Dripping Springs, TX 78737
Sponsored by...
1pm Lunch Sponsored by...
Tour at Host Cinema
Theatre Design & Features Discussion
Sponsored by...
Sample Discussion Topics on Tour (will vary depending on cinema) include riser depth and height, line of site, server station design, flooring, lighting, bathroom and kitchen placement, ADA Rows, separate service entrances, food delivery path, kitchen layout
Interactive Session
Marketing, Ticket Systems &
Resellers, VIP & Loyalty Apps
Pre-Show Marketing
Location Selection
Expansion - When?
Make Your Theater Unique
Data Targeting Customers to Increase Traffic and Revenue
3rd Party Partners (ie. Fandango, Atom Tickets, MoviePass)
5:30pm Bus Departs to Evening Event
Uncle Julios
301 Brazos Street, Austin, TX 78701
Dinner & Social in Austin, TX Sponsored by...
8:30pm Bus Departs to Sheraton Hotel Sponsored by...